IT Support for Businesses in Durrës and Golem
When a computer, printer or program stops working, IT Durrës technicians come to your business in Durrës or Golem, or fix the problem remotely. Visits as needed, a monthly maintenance contract and a 24/7 emergency line. From Durrës, since 2004.
Features
Diagnostics
The cause of the problem, on site or remotely.
Hardware repair
Laptops, desktops, printers and peripherals.
Software
Installation, configuration, updates, viruses and data recovery.
Remote support
Problems that need no visit are solved remotely, anywhere in Albania.
What we fix
A computer or printer that stops also stops the work at reception, at the till or in the office. IT Durrës repairs and configures laptops, desktops, printers and peripherals; installs and updates software; removes viruses and malware; recovers data; and fixes operating-system problems. For the network and Wi-Fi and for tills and POS systems, the same team comes on site.
Three ways to work
A visit as needed covers repairs and simple problems. The maintenance contract includes system monitoring, software and security updates, regular backups, priority phone and remote support, and on-site visits every month; the number of visits is set by the size of the business. The 24/7 emergency line covers problems outside working hours. The price is set for each client; you get a free quote before any work starts.
How fast we respond
For emergencies in the Durrës area, IT Durrës responds within 2–4 hours, also outside working hours, through the 24/7 line. Non-urgent problems are solved by the next working day. Clients with a maintenance contract have priority over other calls. Problems that need no visit are solved remotely, without waiting for one.
On site: Durrës and Golem. Remote: anywhere
On-site support covers Durrës and Golem, the area where IT Durrës has worked since 2004, when it started as the Kaltersia internet café. Software, email and account problems are solved remotely for businesses anywhere in Albania; Tirana has its own page, IT services in Tirana. We serve businesses and individuals: businesses on a contract or as needed, individuals as needed, at the same published prices. For protection against attacks and data loss, see cybersecurity.
Process
Contact
Call or write to us with what is not working.
Diagnosis
Remotely when that is enough, on site when it is needed.
Fix
Repair, configuration or replacement of the part.
Test
We check that everything works before closing the job.
Benefits
For emergencies in the Durrës area, we respond within 2–4 hours
A free quote before any work starts
With a contract: monitoring, updates and regular backups
We serve businesses and individuals
Frequently Asked Questions
Have an IT problem right now?
Call or write — for emergencies in the Durrës area we respond within 2–4 hours.
Request helpRelated Services
Network and Wi-Fi Installation for Businesses
Wi-Fi, routers, cabling and VPN for businesses in Durrës, Golem and Tirana. Installation and equipment are separated in the quote.
Cybersecurity for Businesses
Protection from ransomware, phishing and data theft: a free audit, 24/7 monitoring, staff training and help after an attack.
Payment & POS Systems
POS tills, fiscal printers and card payments for businesses in Durrës and Golem: installation, setup and support.