Which processes are worth automating first?

The ones that repeat daily, follow clear rules and are done today by copying data from one program to another: order entry, invoice fiscalization, daily reports, stock sync, routing new contacts. The initial workshop ranks them by hours saved.

Do I have to change the software I use today?

No. Automation connects existing systems through APIs, exports or webhooks. We only propose replacing a program when it offers no way to integrate at all.

How much does it cost and how long does it take?

The price is set for each client, based on the processes and integrations. A single automation is usually built within a few weeks; a pack of 3–5 processes is planned in phases. The quote is fixed and given after the workshop, together with the timeline.

What happens if the automation stops?

You get an alert immediately (email, WhatsApp or Slack) and the log shows exactly where it stopped. In the process pack monitoring is 24/7 and we step in.

Can you integrate with fiscalization and payments?

Yes — with fiscalization providers such as Daisy, with online payments and POS, and with accounting software that has an API. It is one of the most requested integrations.

Do you work with businesses outside Durrës?

Yes. Business automation is done fully online — the workshop by video call, the build and monitoring remotely — for companies anywhere in Albania, Kosovo or abroad.

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Business Automation

We remove the manual steps that eat your team's time — data entry, invoices, reports, notifications — and replace them with integrations that run on their own and alert you when something stops. Online, for businesses anywhere.

+355 68 401 3065

Features

Process mapping

Remove unnecessary steps before writing code.

API & data sync

ERP/CRM, invoicing, POS, payments, and messaging.

Automated jobs

Scheduled tasks, webhooks, retries, and failure alerts.

Visibility

Structured logs, dashboards, and notifications when something breaks.

What we usually automate

The most common cases in Albanian businesses: the order or booking that arrives from the website, an email or a portal and has to be typed into a program by hand; the invoice that must be fiscalized and sent to the client; the sales report someone prepares in Excel every morning; the stock that must be updated in the online shop when it changes in the warehouse; the new contact from a form that should reach the right person with a WhatsApp or email notification. Each of these is an integration or a scheduled job built once and running every day.

API integrations: ERP, CRM, fiscalization, payments

We connect the systems you already have instead of replacing them: accounting and ERP software, CRM, email-marketing platforms, fiscalization providers such as Daisy, online payments and POS, booking engines and channel managers for hotels (including BESA OS, our own PMS). When a system has no API we work with scheduled exports or webhooks. Every integration is documented so your team — or another developer tomorrow — understands it without us.

Monitoring, logs and alerts: automation that does not go quiet

An automation that fails silently is worse than manual work. So every job we build writes a full log, has a simple dashboard showing what ran and when, and sends an alert (email, WhatsApp or Slack) the moment something stops or returns an error. In the process pack, monitoring is 24/7 and the first optimisations after go-live are included.

Pricing and how the return is calculated

A quick automation is a single process with a simple integration — for example, the website form that creates the contact in the CRM and notifies the salesperson. The process pack covers 3–5 automations with monitoring and alerts. Before we start, we count together the hours your team spends on that process every week; if the automation does not pay for itself within a few months, we say so openly and propose something smaller.

Where artificial intelligence comes in

For steps that require 'reading' — classifying incoming emails, extracting data from a scanned invoice, drafting a first reply to a request — we use AI models (Claude, OpenAI) inside the same automation flow, always with a human check where the decision has consequences. AI is not the goal; it is a tool for the steps an ordinary script cannot do.

How we work: workshop, prototype, go-live — online

We start with a short workshop where your team walks us through its day and we note where time is lost. Together we pick 1–3 processes with the fastest return, build a prototype and validate it with your real data before going live. All of the work happens online, for businesses anywhere in Albania, Kosovo or abroad; the team has been in Durrës since 2004.

Process

Workshop

Identify bottlenecks and set success metrics.

Plan & prototype

Design the smallest valuable automations and validate with your team.

Build

Implement, test, and document integrations and jobs.

Monitor & iterate

24/7 monitoring, alerts, and continuous improvements.

Benefits

Fewer manual steps and mistakes

Work keeps flowing even when staff is busy

Clear traceability of every job

ROI from hours saved each week

Frequently Asked Questions

Ready to save hours?

Show us the workflow that slows you down; we will design the leanest automation around it.

Book a consult