# Let's Talk About Your Project

> Have a question or want to start a new project? We're here to help. Contact us and we'll respond within 24 hours.

**URL:** https://itdurres.com/en/contact

## How to Reach Us

- **Phone:** +355 68 401 3065
  Monday - Friday, 09:00 - 18:00
- **Email:** info@itdurres.com
  We respond within 24 hours
- **Address:** Rruga Lule Bore, next to the Beach Ambulance, Plazh / Durres, Albania
  Located in the Plazh area, Durres
- **Working Hours:** Monday - Friday
  09:00 - 18:00 (Saturday by appointment)

## Visit Our Office

Rruga Lule Bore, next to the Beach Ambulance, Plazh / Durres, Albania

Our office is located in the Plazh (Beach) area of Durres, next to the Beach Ambulance. Parking is available in the area.

## Before You Contact Us

**How quickly can you respond?**
For standard inquiries, we respond within 24 hours on business days. For IT emergencies, we offer 24/7 support for contract clients.

**Do you offer free consultations?**
Yes! We offer a free 30-minute strategy call. We'll analyze your goals, identify technical challenges, and provide an initial action plan, with no obligation.

**What areas do you cover?**
We provide services in Durres, Golem and surrounding areas. For remote support, we serve clients throughout Albania.

**How does the collaboration process work?**
Our transparent process starts with a discovery call, followed by a detailed proposal with clear timelines and costs. During development, you have full access to our progress.

**Do you have fixed or hourly rates?**
We offer both. Projects typically have fixed prices to avoid surprises. Maintenance and support are offered on a monthly retainer or hourly basis, as needed.



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**IT Durres** | https://itdurres.com | info@itdurres.com | +355 68 401 3065